ChatGPT has had a lot of attention in recent months with the democratization of a technology, the GPT (Generative Pretrained Transformer), which has surprised many by the speed of its progress but especially its performance.
In recent months we have seen the announcement of GPT4 which will use several types of media at the same time (Image, text and possibly audio). Then we saw the incredible implementation of GPT on Microsoft's Bing, which for the first time in its history seems able to overtake the giant Google. I even find it surprising that we talk so much about ChatGPT while Bing is in my opinion better implemented and more accessible.
We then saw the release of Llama, Apalca and Vicunia which are capable of running on PCs. These models have the particularity of being easy to install but also offer the possibility of "fine tuning" and thus have an AI specialized in a specific field. (unlike ChatGPT which remains a generalist tool.) We can therefore foresee a wave of new applications for these artificial intelligences.
All these new technologies make it possible to generate coherent and natural dialogues from a question or an instruction. They can be used to create conversational agents, such as virtual assistants, chatbots, or narrative games. They can also be used to improve written communication, by helping to write emails, messages, or articles.
Here we have the potential to transform the world of work, destroying some jobs and creating new ones. Here are some examples:
Jobs that involve repetitive or routine written or oral communication tasks could be replaced by GPTs. For example, customer service agents, telemarketers, secretaries, or journalists could have their functions automated by GPTs, which could respond to requests, questions, or needs from customers, prospects, or readers. . This could lead to job loss, lower wages, or lower quality of service for these occupations.
Jobs that require creativity, empathy, or complex problem solving could also benefit from GPTs. For example, writers, teachers, psychologists, or researchers might use the GPT as a tool for support, inspiration, or collaboration. GPTs could help them generate ideas, write texts, interact with diverse audiences, or explore hypotheses. This could increase productivity, satisfaction, or quality of work for these occupations.
Jobs that do not yet exist could emerge through GPTs. For example, chatbot designers, AI-generated dialogue moderators, conversational model trainers, artificial personality creators or text data analysts could be jobs of the future. These trades would require specific skills to create, control, improve, or exploit the capabilities of GPTs. This could create new employment, training, or innovation opportunities for these trades.
GPTs are therefore technologies that present both risks and opportunities for the world of work. It is important to anticipate and support these changes, by promoting education, regulation, and ethics around the use of these new models.